When you are active on my website or contact me, you sometimes share personal data with me. I handle this data carefully and adhere to the applicable laws and regulations governing the storage and use of your personal data.
In this privacy policy, I explain the data I collect from you and what I do with this data. This privacy statement applies to all interactions between you and ‘Inspiration by Marlies’, regardless of the method of communication.
Inspiration by Marlies, located in Denmark, is responsible for processing the personal data as stated in this privacy statement. You can send questions or comments regarding your privacy to marlies@inspirationbymarlies.com.
What are personal data?
Any data that tells something about you and can be used to identify you is personal data. This includes your name, contact or address details, and your BSN. Some of this data, such as ethnic origin, religion, or a criminal record, is special personal data.
Special personal data
I do not collect special personal data.
Personal data of persons under 16 years
I do not intend to process personal data of persons under 16 years. However, I cannot verify whether a visitor to my websites and servers is older than 16. If you believe that I have collected personal data from a minor without the consent of a parent or guardian, you can contact me via marlies@inspirationbymarlies.com, and I will, if possible, delete this information. If data of persons under 16 years is collected by me, it will always be done with the consent of his/her parent or guardian.
When do I process your personal data?
1. To assist you when you have questions.
I want to help you when you have an issue or a question for me. You can send me an email marlies@inspirationbymarlies.com. It may also happen that I receive your data from third parties in connection with my services. To further assist you, I store some of your data. This way, I know who you are, and I can also retrieve what we discussed at the next contact moment.
If you have questions for me, then I store the following information from you:
- Name
- Email address
- Your message.
Legal basis: Legitimate interest.
2. To prepare and send you invoices.
Data stored:
- Name
- Address
- Email address
- Phone number
- Company name (optional)
- Chamber of Commerce number (optional)
- VAT ID number (optional).
Legal basis: Legitimate interest.
3. To execute an agreement, contact you for intake interviews, make notes and/or recordings of coaching sessions, send (digital) orders to you, make appointments with you, send cards to you, and send you an evaluation form afterward.
- Data stored: Name, Address, Email address, Phone number, Other (personal) data provided by you.
- Legal basis: Execution of the agreement.
4. To send invoices and collect payments.
Data stored:
- Name
- Address
- Email address
- Phone number
- Company name (optional)
- Chamber of Commerce number (optional)
- VAT ID number (optional).
Legal basis: Legitimate interest.
5. To keep you informed of changes in my services.
Data stored:
- Name
- Email address.
Legal basis: Legitimate interest.
6. To send you newsletters, freebies, and challenges.
Data stored:
- Name
- Email address.
Legal basis: Legitimate interest.
7. To share your review on my website and/or social media.
Data stored:
- Name
- Company name (optional)
- Position/occupation (optional).
Legal basis: Legitimate interest.
Cookies and similar techniques I use
Inspiration by Marlies uses functional and analytical cookies. A cookie is a small text file that is stored on your computer, tablet, or phone during the first visit to a website. I use cookies for purely technical functionality and analytical cookies such as Google Analytics, Google Tag Manager, and Google Adsense to study the behavior of my visitors and improve my website based on this.
If I need your permission to place cookies, I will ask for it during your first visit to my website. You can opt-out of cookies by setting your internet browser not to store cookies.
Transfer to partners
I work with various suppliers and partners to carry out my services. These suppliers and partners include parties that:
- Send my newsletters (Laposta and Mailerlite)
- Provide my web hosting & email (DuelHost)
I have entered into data processing agreements and/or confidentiality agreements with subprocessors to ensure the security of your data. I only work with partners who can comply with GDPR legislation.
Some of my partners are located outside the European Economic Area (the countries within the European Union, Liechtenstein, Norway, and Iceland). Your data may be processed in the United States and/or other countries where these companies have their cloud storage, servers, and/or backups.
I have taken appropriate measures with these partners, which are contractually agreed upon through a data processing agreement / Data Processing Addendum or through a model agreement of the European Commission (click here). The stricter GDPR (AVG) is often already signed and effective by most of them. This ensures that your data is well protected.
Transfer to third parties
In principle, I do not share or sell your data with individuals or organizations outside ‘Inspiration by Marlies’, except with partners as described above. It may also be necessary for me to pass on your data due to a legal obligation.
Security of your data
Inspiration by Marlies has taken appropriate technical and organizational security measures to protect your personal data from misuse, unlawful or unauthorized use, and loss.
All parties that process your data for me (subprocessors) or can view it (such as employees or temporary staff) sign a data processing agreement or confidentiality statement. These agreements and related data are kept for the duration of my collaboration with these parties.
How long is your data stored?
I use different retention periods for various data streams. Of course, you always have the right to request the deletion of your data. See also the heading “Your rights.”
- Personal data: Name, address details, phone number, and email will be deleted 1 year after our last contact.
- Email: Emails older than 1 year will be deleted unless they are still relevant for executing an agreement or resolving a dispute.
- Invoices and quotes: Invoices and quotes may be deleted after the legal retention period of 7 years. Your data will remain in my invoicing system at least until that time.
- Newsletter: You can remove your data yourself from my newsletter system at any time.
Your rights
You have the right to access, correct, and delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by ‘Inspiration by Marlies.’ You also have the right to data portability. You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to marlies@inspirationbymarlies.com
To ensure that the request for access is made by you, I ask you to include a copy of your identity card with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number.
This is to protect your privacy. If your request concerns a cookie, I also ask you to include this. I will respond as soon as possible, but no later than within four weeks, to your request. ‘Inspiration by Marlies’ would also like to remind you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.
Reporting a data breach
If, despite all precautions, a data breach occurs, I adhere to the data breach notification obligation and report this breach, if necessary, to the Dutch Data Protection Authority within 72 hours of discovery. If you discover a data breach, I kindly ask you to share this with me as soon as possible, but at least within 24 hours after discovering the leak, by sending an email to marlies@inspirationbymarlies.com. I can then take immediate action.
Liability
This privacy statement only relates to the personal data that ‘Inspiration by Marlies’ processes for the points discussed in this agreement. ‘Inspiration by Marlies’ accepts no responsibility or liability for (the operation and/or content of) third-party websites or services.
Changes to this statement
The content of this privacy statement can be adjusted at any time by ‘Inspiration by Marlies’ to respond to new developments in terms of legal or regulatory changes or changes within my business. You can subscribe to my newsletter, where I keep you informed of any changes.
In any case, I recommend consulting my privacy statement regularly to stay informed about my privacy policy. By continuing to use the services of ‘Inspiration by Marlies’ after changes, you agree to these changes.
Contact
If you have any further questions or comments, you can contact me via email at marlies@inspirationbymarlies.com.
Inspiration by Marlies is registered in the Danish Erhvervsstyrelsen, under CVR-number 44301083.
Version: December 2022, adjusted to English and focused on Denmark February 2024